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How  to turn a bad customer experience into a win
  • 10
    Nov

How to turn a bad customer experience into a win

Mistakes are an inevitable part of every service. Even with the most rigorous systems in place, the best companies can’t prevent the occasional late flight, wrong order or delayed delivery. The fact is, in services, often performed in the customer’s presence, errors are inevitable. While errors in services can’t be entirely eliminated, companies can recover from them such...

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Hiring for a small business
  • 3
    Nov

Hiring for a small business

Hiring is a very important activity as part of growing your small business. The stakes are high as it’s costly to commit to an employee’s salary and benefits. Firing an employee can mean not only severance pay, but also time and resources devoted to finding a replacement. Thus, you have to ensure each new hire is driven, professional...

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Growing your business
  • 3
    Nov

Growing your business

You had a great business idea, got help from various sources, finally set it up and got customers rolling in. Now what? You need to scale up, but not sure when or how. Here are a few tips to guide you on the process of growing your business in an efficient and sustainable manner. 1.Have a vision and...

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How to get more visitors to your website, for free!
  • 24
    Oct

How to get more visitors to your website, for free!

One of the critical problems faced by internet businesses is lack of visitors to their website. The following free and easy tips should help address the issue. 1.Make your website SEO friendly, for Google and more One of the best, but most difficult ways to attract visitors for free is through search engines. A website that is optimised...

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Launching .SITE Domains with FREE emails
  • 16
    Jul

Launching .SITE Domains with FREE emails

We are excited to announce that .SITE – one the most eagerly awaited new domain extension is now on general availability at a fabulous price of just 999 Rs. (with 2 FREE email IDs). Ranked 3rd in the list of most valuable new gTLDs by domain evaluation experts, we are certain that .SITE will prove to be very popular...

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16 Websites, which can help to boost business
  • 19
    Jun

16 Websites, which can help to boost business

Business professionals can find this list of these website very useful as with all these websites you can build your business network, get new business ideas, get help from experienced people , connect with various people around the world, sell your product & services & even hire people in other part of the world to get your work...

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Establishing Website Credibility
  • 7
    Jun

Establishing Website Credibility

It is easy to take for granted how we subconsciously assess people for credibility every day. Think of your inner monologue when your phone rings and your caller ID identifies an unknown caller. You’re already on the defensive, and you hear something like this: [su_quote]Good morning Sir, this is Sonia from American Financial Partners in Mumbai…[/su_quote] You’re probably...

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Study – Facebook Fans Spend More Money
  • 19
    Apr

Study – Facebook Fans Spend More Money

A social media marketing company called Syncapse surveyed 4,000 people who have “Liked” the top 20 brands that have pages on Facebook and figured out exactly how valuable those “fans” are. The study (“The Value of a Facebook Fan: An Empirical Review”) estimates that someone who has Liked a brand will spend an average of $71.84 more each year...

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Why Some Brands Rethink Their Social Media Strategy
  • 17
    Mar

Why Some Brands Rethink Their Social Media Strategy

Social media is widely recognized not only for creating deeper, more connected relationships between people, but for the promise it makes to brands to help them become more human. But just because a brand is humanized doesn’t mean everyone will suddenly want to be its “friend” or naturally decide to “Like” it. A brand that desires to leverage...

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Worry is the Misuse of Imagination
  • 12
    Feb

Worry is the Misuse of Imagination

Albert Einstein once said, “Imagination is more important than knowledge.” And I do agree with him, but too much of an imagination can create too many real-life pictures in your mind that make our minds believe in something that is not real. When I look back at my life, it has become very evident that Albert Einstein once...

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